Virus Removal |  |
Do you suspect a virus infection? Our skilled techies have a prescription that works!
Your remote technician will...- Find the virus infection on your system using anti virus software
- Remove the virus from your PC
- Install free anti virus software to prevent further infection
| Spyware Removal | | Spyware and Malware infection is common and is a growing problem - Are pop-ups ruining your browsing experience? Our techies have the know-how to identify and remove spyware on your system
Your remote technician will... - Install spyware removal software on your system
- Remove the spyware from your PC
- Software will prevent further infection
| Spam Protection |  | Are you plagued by unsolicited emails, more commonly known as 'Spam'? We have the perfect solution to this common and growing internet problem!
Your remote technician will... - Gather information on your email account
- Determine the best anti-spam method for you
- Implement and advise on maintaining your new spam filter
| Slow Computer |
| Do you get crashes, 'not responding' messages, or just plain slow? Our techies can resolve this common and frustrating problem and have it running like a swiss watch in no time!
Your remote technician will... - Gather information from you about the issue you are having
- Troubleshoot and diagnose to determine the appropriate solution
- Implement a fix for the issue
| New PC Setup |  | Do you have a new PC or laptop out of the box? Confused about what you need and what you don't need? Ask our expert techies to configure your laptop to be safe and secure. We have a standard new PC setup procedure and use license free software where appropriate
Your remote technician will... - Remove unnecessary software and annoying promotional bundles
- Install free anti-virus and spyware protection programs
- Install commonly used applications and browsers
- If required we can install free versions of MS-Office compatible software
- Setup your email account
Wireless Network Setup | | Is your wireless network broken or do you need a new wireless network setup securely? A techie can setup (with security) a new access point or repair your existing setup
Your remote technician will... - Setup new access point with encryption
- Diagnose and repair your existing wireless setup
Home Network Setup
| | Need help setting up your home network? Let our techies assist you with their expert knowledge in this area.
Your remote technician will... - Advise on network topology
- Assist you in creating file shares
- Ensure the security of your network
Peripheral Installation
| | Our remote techies can assist you with the setup and installation of many computer peripherals such as webcams, scanners, printers, cameras, mp3 player etc. Feel free to ask us for our expert assistance!
Your remote technician will... - Gather information on the peripheral device
- Assist you with the initial connection and configuration
Network Security Checkup
| | With more and more sensitive information being kept on your computer each day, security of your PC and network becomes increasingly more important. Is your network as secure as you think it is? Don't take any chances and have our remote technician test and enhance your network security.
Your remote technician will... - Gather information and examine your computer for potential security holes
- Advise on and set up encryption where appropriate
- Check your firewall
- Provide a report
| General PC Tune-up | | Are you concerned about your PC's performance and security online? Our remote techies will run standard checks to determine and fix security issues, and to optimise your system for fast, efficient running.
Your remote technician will... - Adjust your system settings for best performance
- Optimise your hard drive and free up space
- Apply all OS critical updates
- Determine Firewall/Antivirus/Spyware checking is enabled correctly
- Tighten your browsers internet security
- Offer advice and suggestions on how best to keep you and your family safe online
Software Installation |
| Do you require help installing, removing or configuring applications on your PC? A remote techie can assist you!
Your remote technician will... - Consult with you to determine your requirements and advise on best practices
- Assist with software installation, troubleshooting or repair for ONE software title
- Assist with the configuration of new software
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